Guide section
Meet your care team
Your Revya experience is supported by clinicians, care coordinators, and pharmacy partners working from the same care plan.
- Licensed clinicians review assessment results, prescribing decisions, dose changes, and follow-up questions.
- Care coordinators help with scheduling, portal tasks, and routine member support.
- Pharmacy fulfillment partners handle prescription processing and discreet shipment updates.
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Refills and check-ins
Refills start with a quick check-in so your clinician can review progress, side effects, and whether the current dose still fits.
- Email or text reminders can prompt you when a refill check-in opens.
- Refill requests are submitted inside the patient portal, not through scattered support threads.
- Your clinician may request updated labs or a follow-up visit before approving the next shipment.
- Dose changes are reviewed case by case rather than advanced automatically.
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Billing and plan details
Plan charges, medication charges when applicable, and account details stay visible inside your portal.
- Membership billing is designed to stay straightforward, with recurring details visible from your account.
- Medication costs can vary by treatment path, and pricing context should stay visible before checkout.
- Billing questions, account changes, and support requests can be routed through the portal.
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Dose review
Dose increases are reviewed, not automatic. Your clinician considers tolerability, progress, and any required labs.
Weekly semaglutide
0.25 mg0.5 mg1.0 mg1.7 mg2.4 mg
Weekly tirzepatide
2.5 mg5 mg7.5 mg10 mg12.5 mg15 mg
Daily oral program
3 mg daily7 mg daily14 mg daily
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Continuing care from another provider
If you are transferring care, Revya can review prior prescription records and supporting documents before planning next steps.
- Transfer patients can upload prescription records and care documents through the portal.
- Helpful records include the medication name, dose, frequency, patient details, and a recent written or fill date.
- If anything is missing, the care team can tell you what is still needed before review.
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Lab requests
Some milestones may require updated labs so treatment decisions stay clinically appropriate.
- Updated labs may be requested before certain dose increases or treatment milestones.
- Recent outside labs may still be usable if they match what your clinician needs.
- Lab status stays visible in the portal so you know whether anything is still outstanding.
